Your Visit

You must wear a facemask during your entire stay at the Philharmonie in Cologne; this also applies while you are seated during the concert. Please keep a minimum distance of 1.5 metres from other guests when entering the building and walking throughout the building.The new seating plan stipulates that one seat must remain empty between every two audience members as well as in front and behind of each occupied seat. An exception can be made for adjacent subscription seats occupied by persons from one household, and seats which were booked before the seating plans were changed. If your seat does not conform to these distancing rules and you are uncomfortable with this, please approach the ushers, who will reseat you.

The doors to the Cologne Philharmonie will open 45 minutes before the concert starts. In order to minimize contact during the admittance procedure, we kindly ask guests holding tickets for the middle of a row to enter the hall first. After the concert, please leave the hall one row after another, following the instructions from the ushers and maintaining your distance. Guests seated in Row 19 and above are requested to leave the hall by the upper doors.

The cloakrooms are open.

All concerts will take place without an interval; they will last 70 to 80 minutes, as a rule.

The visitors’ foyer is currently not designated as a space for occupancy. Therefore, all bars are currently closed; refreshments cannot be sold or served.

Due to distancing and safety measures, unfortunately we are currently unable to offer pre-concert talks or introductions to our concert programmes.

In that case, please stay at home. Persons with any COVID-19 symptoms (cough, fever, sneezing, sore throat, general weakness, diarrhoea, loss of the sense of smell or taste) and persons who have been traveling to high-risk areas are not allowed to enter the Philharmonie in Cologne.

Program brochure are available on the day of the concert. They are also available for download five days in advance, please refer to our overview page.

For legal reasons, audio and video recordings are not permitted at any time. The Gürzenich Orchestra reserves the right to produce and disseminate audio and video recordings of individual concerts. By using the concert ticket, the concertgoer declares his consent to the production and a possible dissemination of his or her image in media in conjunction with such a recording.

Due to coronavirus measures, the Philharmonie’s box office must remain closed at the moment. Until further notice, concert tickets can only be purchased in advance. The KölnMusik Ticket Shop will open two hours before the beginning of the concert, and tickets may be bought there for the same day. Until further notice, standing-room tickets will not be offered.

Schoolchildren, students, trainees, federal volunteers (BFDler) and those on a voluntary social year (FSJler) (aged up to 28), holders of a valid Cologne Pass, and recipients of assistance benefits (Leistungen nach dem SGB II) will receive, upon showing proof, 50% discount when purchasing individual tickets for Subscription Concerts 1–12, and for the following special concerts at Cologne’s Philharmonic Hall: Gala Concert, Benefit Concert and Passion Concert. Chamber music concerts are excluded from discounts. Holders of a JULEICA and an honorary office card will receive 50% discount on all subscription concerts on Monday and Tuesday.

Wheelchair users or severely disabled persons with 100% disability or with a B in their disability pass receive free admission to all concerts upon showing proof and depending on availability. The attendant person of a wheelchair occupant user or of a severely disabled person will also receive a complimentary admission ticket if the letter B is noted in the disability pass. You can get admission tickets at advance booking offices and at the box office.

Please note that only one discount can be claimed at any time. Proof of eligibility is to be presented voluntarily when purchasing the ticket and at the entrance.