Your Visit

Latest informations

Dear Concertgoers,

Due to continuously lower rates of new coronavirus infections, since June 1 Cologne’s Philharmonie has been able to present concerts to live audiences again under certain restrictions.
You will find an overview of all the concerts currently planned on the Programme page.

Your health and ours are our top priority. We have adapted all procedures to minimize the risk of infection and enable you to attend concerts without worries. We will adapt these protective measures continuously, in accordance with current legal regulations.

Therefore, rules for concertgoing remain subject to change, even at short notice. Please make sure your concert is taking place and under which conditions by visiting our Programme page shortly before attending events.

Please note the following regarding your concert:
Admission begins one hour before the concert. Please arrive on time, the admission checks currently take more time than usual.

Without a negative coronavirus test or certification of your vaccination, unfortunately we cannot allow you to enter the Philharmonie. Please bring one of the following:

- Certification of a confirmed negative rapid or PCR Covid-19 test which is no older than 48 hours, or
- Certification of complete vaccination, if the second vaccination date took place more than 14 days ago, or
- Certification of a coronavirus infection in the past, in the form of a positive PCR test which is at least 28 days and maximally six months old.

Such certification must be submitted to the service staff at the entrance, together with your concert ticket and an official picture ID.

There are no testing facilities at the performance venue. Click here for an overview of test centres near the Philharmonie.

During your stay at the Kölner Philharmonie, please wear medical mouth and nose protection masks. Wearing the mask is not compulsory at the seat.

Please keep a minimum distance of 1.5 metres from other guests at the entrance and on all ways in the house.

Good ventilation prevents infections. For this reason, the air conditioning system with fresh air supply will be in full operation in the Kölner Philharmonie. We recommend that you wear warmer clothing even when the outside temperatures are warm.

Box office
The box office in the Philharmonie's vestibule is currently closed due to the Corona protection measures. The Philharmonie's new booking office at Kurt-Hackenberg-Platz/Bechergasse on the ground floor of the Brügelmannhaus (opposite the Kölner Philharmonie) opens 120 minutes before the concert and provides all services of the box office.
The walk between the Kölner Philharmonie and the new shop can be managed without steps.
Please note that only cashless payments can be made. Payments are possible with the card of your personal bank and with all major credit cards (Visa Card, Mastercard and American Express), via Apple Pay and Google Pay.

In the concert

  • Is it obligatory to wear a facemask? Do I have to keep aminimum distance?

      At the entrance and on your way through the Philharmonie, the obligation to wear a mask and the distance regulation remain in force. Wearing the mask is not compulsory at the seat. Please keep a minimum distance of 1.5 metres from other guests when entering the building and walking throughout the building.

  • Does the rule on mandatory testing and masks also apply to children?

      For children from school age onwards, a negative Corona test must be presented (proof for school-age children in NRW outside holidays is the presentation of the pupil's ID card). In addition, please wear medical masks. Wearing the mask is not compulsory at the seat.

  • When do admissions begin?

      The doors to the Cologne Philharmonie will open 60 minutes before the concert starts. Please arrive on time, the admission checks currently take more time than usual. In order to minimize contact during the admittance procedure, we kindly ask guests holding tickets for the middle of a row to enter the hall first. After the concert, please leave the hall one row after another, following the instructions from the ushers and maintaining your distance. Guests seated in Row 19 and above are requested to leave the hall by the upper doors.

  • Are the cloakrooms available?

      The cloakrooms are Open. 

  • How long are the concerts? Will there be an interval?

      The concerts take place with an intermission and usually last between 80 and 120 minutes.

  • Will there be refreshments?

      All bars at the foyer are open. Tuesday to Sunday, the »Ludwig im Museum« is open after the concert, with access via the staircase in the foyer.

  • What should I do if I am ill or have cold-like symptoms on the concert day?

      In that case, please stay at home. Persons with any COVID-19 symptoms (cough, fever, sneezing, sore throat, general weakness, diarrhoea, loss of the sense of smell or taste) and persons who have been traveling to high-risk areas are not allowed to enter the Philharmonie in Cologne. Please understand that we cannot refund tickets in cases of illness. However, you have the option of passing the ticket on to another person.

Ticket purchase

  • Ticket purchase

      The box office in the Opern-Passagen between Breite Straße and Glockengasse is open to the public again.
      Monday to Friday from 10.00 -18.00, Saturday from 11.00-18.00. 

      During these times ticket service is also available by telephone and e-mail to answer your questions!

      Telephone: 0221 - 221 28400
      Fax: 0221 - 221 28249
      Email: tickets@buehnen.koeln
      By post: Bühnen Köln - Ticketservice - Postfach 10 10 61 - 50450 Köln
       

  • Box office

      The box office in the Philharmonie's vestibule is currently closed due to the Corona protection measures. The Philharmonie's new booking office at Kurt-Hackenberg-Platz/Bechergasse on the ground floor of the Brügelmannhaus (opposite the Kölner Philharmonie) opens 120 minutes before the concert and provides all services of the box office.
      The walk between the Kölner Philharmonie and the new shop can be managed without steps.
      Please note that only cashless payments can be made. Payments are possible with the card of your personal bank and with all major credit cards (Visa Card, Mastercard and American Express), via Apple Pay and Google Pay.

  • Discounts

      Schoolchildren, students, trainees, federal volunteers (BFDler) and those on a voluntary social year (FSJler) (aged up to 28), holders of a valid Cologne Pass, and recipients of assistance benefits (Leistungen nach dem SGB II) will receive, upon showing proof, 50% discount when purchasing individual tickets for Subscription Concerts 1–12, and for the following special concerts at Cologne’s Philharmonic Hall: Gala Concert, Benefit Concert and Passion Concert. Chamber music concerts are excluded from discounts. Holders of a JULEICA and an honorary office card will receive 50% discount on all subscription concerts on Monday and Tuesday.

      Wheelchair users or severely disabled persons with 100% disability or with a B in their disability pass receive free admission to all concerts upon showing proof and depending on availability. The attendant person of a wheelchair occupant user or of a severely disabled person will also receive a complimentary admission ticket if the letter B is noted in the disability pass. You can get admission tickets at advance booking offices and at the box office.

      Please note that only one discount can be claimed at any time. Proof of eligibility is to be presented voluntarily when purchasing the ticket and at the entrance.

  • Prices & Venue
  • Season brochure

      We will be happy to send you a printed copy of our 2021/22 season brochure (only in German available) on request. ► To order

      You can find the PDF (only in German available) for download ► Here

Subscriptions

Alle Infos zu unseren Abonnements finden Sie auf unserer ➔ ABOSEITE

Venues & directions

Most concerts take place in Cologne Philharmonie. Informations about other venues will be shown on this website in connection with the concerts announced for these venues.

Cologne Philharmonie

Bischofsgartenstr. 1
50667 Köln

  • Travelling by car

      If you are planning to travel by car, you can use the Philharmonie car park for the special price of € 2.50 for up to one and a half hours before and for up to two hours after the concert: Just present your concert ticket and carpark ticket to the carpark attendant or pay at the ticket machine.

      Follow the signs to Dom/Hauptbahnhof, as soon as you are in the city centre, signs show you the way to the concert hall.

  • Travelling with Public transport

      Situated approx. 5 minutes on foot from Cologne's main railway station, the Kölner Philharmonie is easily reached using public transport: Furthermore, your Philharmonie admission ticket also serves as your return ticket when travelling on the regional Rhine-Sieg (VRS) transport network.

Miscellaneous

  • Are there concert introductions?

      Due to distancing and safety measures, unfortunately we are currently unable to offer pre-concert talks or introductions to our concert programmes.

  • Are there programme booklets for the concerts?

      Program brochure are available on the day of the concert. They are also available for download five days in advance, please refer to our overview page.

  • ARE PRIVATE PICTURE AND SOUND RECORDINGS PERMITTED?

      For legal reasons, audio and video recordings are not permitted at any time. The Gürzenich Orchestra reserves the right to produce and disseminate audio and video recordings of individual concerts. By using the concert ticket, the concertgoer declares his consent to the production and a possible dissemination of his or her image in media in conjunction with such a recording.

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